Privacy Policy
Last updated: January 2025
Introduction
David Claude Landscape Design ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or engaging our services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Request a consultation or quote
- Subscribe to our newsletter
- Contact us via phone, email, or WhatsApp
This information may include:
- Name
- Email address
- Phone number
- Property address
- Project details and requirements
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type and operating system
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes
- Schedule and conduct consultations
- Deliver our landscape design and construction services
- Send you relevant information about our services
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and business (e.g., web hosting, email services)
- Professional advisers (lawyers, accountants) as necessary
- Government authorities if required by law
Any third parties we share information with are obligated to maintain confidentiality and security of your data.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@davidclaudelandscape.com.au
- Phone: 03 999 1234
- Address: Greensborough, VIC 3088