Terms of Service
Last updated: January 2025
Agreement to Terms
By accessing or using the David Claude Landscape Design website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our website or use our services.
Services
David Claude Landscape Design provides landscape architecture, garden design, and construction services in Melbourne, Victoria. Our services include but are not limited to:
- Landscape design consultations
- Garden design and planning
- Pool landscaping
- Hardscaping and paving
- Retaining wall construction
- Planting and garden installation
- Steep block solutions
Quotations and Pricing
All quotations provided are estimates based on the information available at the time. Final pricing may vary based on:
- Site conditions discovered during construction
- Changes to project scope requested by the client
- Material price fluctuations
- Access restrictions or complications
Quotations are valid for 30 days from the date of issue unless otherwise stated. We reserve the right to adjust pricing if work is not commenced within this period.
Project Terms
Deposits and Payments
A deposit is required before commencement of any design or construction work. Payment terms will be outlined in your project contract. Progress payments may be required for larger projects.
Project Timeline
While we endeavour to complete projects within estimated timeframes, timelines may be affected by:
- Weather conditions
- Material availability
- Council approval processes
- Changes to project scope
- Site access issues
We will communicate any significant timeline changes as soon as they become apparent.
Client Responsibilities
Clients are responsible for:
- Providing accurate information about the property and project requirements
- Obtaining necessary council permits and approvals (unless otherwise agreed)
- Ensuring site access for our team and equipment
- Marking or identifying underground services (water, gas, electrical, telecommunications)
- Making timely decisions when required
- Payment according to agreed terms
Intellectual Property
All design concepts, drawings, plans, and specifications created by David Claude Landscape Design remain our intellectual property until full payment is received. Upon full payment:
- Design plans may be used for the specified project only
- Designs may not be reproduced or used for other projects without written permission
- We retain the right to photograph and use completed projects for marketing purposes
Warranties
David Claude Landscape Design provides warranties on workmanship as outlined in your project contract. This warranty does not cover:
- Plant material (plant guarantees provided separately where applicable)
- Damage caused by third parties or natural events
- Issues arising from lack of maintenance
- Modifications made by others after project completion
Limitation of Liability
To the maximum extent permitted by Australian law, David Claude Landscape Design shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Our total liability for any claim arising from our services shall not exceed the amount paid by you for those services.
Website Use
The content on our website is for general information purposes only. While we strive to keep information accurate and up-to-date, we make no warranties about the completeness, reliability, or accuracy of this information.
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorised access to our systems
- Copy, reproduce, or distribute website content without permission
- Use automated systems to access our website
Dispute Resolution
In the event of any dispute arising from our services, both parties agree to first attempt resolution through good faith negotiation. If a resolution cannot be reached, disputes may be referred to mediation before any legal proceedings.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes constitutes acceptance of the modified terms.
Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: info@davidclaudelandscape.com.au
- Phone: 03 999 1234
- Address: Greensborough, VIC 3088